Data controller
The Car Diagnostics team is the personal data controller. Privacy contact: [email protected].
Data we collect
Email, account name, vehicle VIN and parameters, OBD-II adapter telemetry (DTC, PIDs), session history, technical device data (deviceId, app version, OS).
Purposes
Providing service functionality (diagnostics, reports), AI analysis, subscription billing, user support, security, product analytics.
Legal basis
Contract performance (GDPR Art. 6(1)(b)), legitimate interest for security and product analytics, consent for marketing and cookie banner.
Retention
Account data — while the account is active + 30 days after deletion. Billing data — 3 years for accounting. Technical logs — 90 days.
Your rights
Access to your data, correction, deletion (right to be forgotten), portability in machine-readable format, withdrawal of consent, complaint to a supervisory authority. Request: [email protected].
Security
Data transit over TLS. Passwords stored as bcrypt hashes. Role-based access for the team. Regular security audits.
Policy changes
Material changes are announced 30 days ahead via email and in-app.